Tickets & Packages

• From the dgc.gov.it website, by inputting your health card or vaccination code, recovery code, negative test result code (sent to you by text message or email).
• In any pharmacy, on presentation of your health card (only for vaccination or negative test result certs but not recovery certs);
• On the “Immuni” or “IO” apps, which can be downloaded to your smartphone apps to receive a message every time a Green Cert becomes available to the holder.

Our staff are authorised to ask visitors to show their Green Pass either in digital or print form at the entrance to the museums to ensure they are valid. Holders will also need to show an ID document. Please arrive at the museum entrances with the correct documents to hand to facilitate checking and access.
For further information on how to obtain the Green Pass, please go to: www.dgc.gov.it

• Green Pass for all visitors from EU countries, Switzerland, the Vatican City, Iceland, Norway, Liechtenstein, the former Yugoslavian Republic of Macedonia, Turkey and the Ukraine.
• Equivalent certificates for all visitors from the USA, Japan, Canada, Israel, the Republic of San Marino, the UK and Northern Ireland, including Gibraltar, the Isle of Man, the Channel Islands and British bases on the island of Cyprus.

The list of countries is constantly being revised. To check the latest updates, we recommend going to: https://ec.europa.eu/info/live-work-travel-eu/coronavirus-response/safe-covid-19-vaccines-europeans/eu-digital-covid-certificate_en

• To ensure the safety and protect the health of all our visitors and employees, there are temperature scanners at all entrances to the museum;
• Entry will be denied to anyone with a temperature of 37.5°C or over. However, such individuals may request full reimbursement of their ticket price or reschedule their visit for another date and time;
• When inside the museum, visitors must wear a surgical facemask (with the exception of children of under six). The museum will provide masks to anyone who does not have one.
• There will be social distancing marks and signs inside the museum: please observe these at all times;
• Access to the museum is guaranteed only to visitors who already have tickets;
  
• Visitors must strictly adhere to the entry time on their ticket;
  
• The maximum visit time in the museum is 90 minutes.