Ferrari North America, Inc., headquartered in Englewood Cliffs, N.J., is the exclusive North, Central and South American importer of Ferrari vehicles. The company supports its authorized dealer network with sales and after-sales assistance, customer service, sales and technical training, and warranty administration among other services. The company also supports the development of the Ferrari brand in the Americas by participating in motorsports, cultural and philanthropic activities.
Customer Support programs offered include:
Ferrari Roadside Assistance, a 24 hour / 7 day a week breakdown assistance and vehicle recovery program that is available to all new vehicle and Ferrari Approved Certified Pre-Owned Vehicle during the warranty period of the vehicle. Assistance can be arranged by calling (toll free): 1-866-788-6760.
Ferrari Concierge, a customer care service for clients that offers information and support for all Ferrari events and programs. The Concierge also assists clients with information and registration for driving programs, F1 Paddock Club, factory tours, and many other special client programs. The Concierge is open 10am – 5pm EST and can be reached at 1-866-551-2828 or by email at firstname.lastname@example.org.
Ferrari's Corporate Showroom on 410 Park Avenue is located in the heart of midtown Manhattan. Ferrari's Park Avenue showroom is a fitting addition to one of the world's great economic and cultural capitals.
Ferrari North America
250 Sylvan Avenue
Englewood Cliffs, NJ 07632
Tel: (201) 816-2600
Ferrari Financial Services to offer customers a wide range of personalized, flexible financial programs designed to facilitate the purchase or lease of all types of Ferraris, from the current model range to Formula 1 single-seaters and classics. Who understands a Ferrari customer's unique financial needs better than the company that designed the car of their dreams?
Based in Englewood Cliffs, NJ, Ferrari Financial Services offers financing through our network of Authorized Ferrari Dealers in the United States.
Ferrari Financial Services' Premium Ownership and Premium Leasing Programs offer a unique personalized approach to purchasing or leasing a new or pre-owned Ferrari. Whether you prefer to own or lease, we will provide many flexible options that can be customized to satisfy any financial need.
At Ferrari Financial Services, we believe that leasing is an ideal option for our Ferrari customers. Thanks to our customized suite of financial packages expressly tailored for the Ferrari model range, it is now possible to lease a Ferrari without having to invest your money today. You can use the money saved for other purposes because you only pay for the portion of the car that you use. At the end of the contract term, you may purchase the car outright or return the car to Ferrari.
Financing the dream
Installment finance programs (conventional or balloon) are designed to make purchasing a Ferrari a dream come true. This option is ideal for anyone who wishes to experience the unparalleled feeling of Ferrari ownership, but prefers a lower up-front payment. Whether financing a new or pre-owned Ferrari, our specialized products are designed for exotic and high-line cars that retain their value and collectability over time. Needless to say, this includes most Ferrari models, regardless of price or model year.
Our very specific knowledge of the value surrounding these unique vehicles has allowed us to tailor a range of financial services otherwise difficult to obtain through traditional channels. In fact, banks and ordinary finance companies find it nearly impossible to estimate risk with regard to the value of these vehicles. Thanks to Ferrari Financial Services, it is now possible to finance or lease your piece of this famous Italian icon.
As carefully crafted as the cars they represent, these services were developed to offer owners a level of customer service commensurate with the Ferrari brand.
• Insurance Services
Ferrari North America has partnered with Marsh Private Client Services, a division of one of the world's leading risk and insurance group, to offer The Ferrari Automobile Insurance Program. This program was designed to provide coverage commensurate with our dedication to excellence.
Benefits of this program:
- Coverage You Need
- Locked in vehicle value for the entire policy term
- Broadest coverage in the industry
- Higher Liability Limits
Call 1-866-627-7472 to speak directly with a Marsh representative.
For greater peace of mind, Ferrari offers owners of pre-owned cars the possibility of purchasing extended service coverage similar in extent and benefits to the manufacturer's new car warranty.
Depending on the age of a car, an owner can choose from a wide range of coverage packages that vary from the third year extensions for cars under three years of age, to Power Train coverage for older cars up to eight years old and a maximum of 56,000 miles.
Thanks to the official Ferrari Power service coverage, all repairs and parts included in the various levels of the Power plan will be performed without additional charge by an authorized Ferrari dealership's service center.* Due to state laws, Authorized Ferrari Dealers in Florida may perform Ferrari POWER coverage related repairs but cannot sell any Ferrari POWER coverage.
• Driving Programs
- Ferrari North America prides itself on offering clients an ownership experience that goes beyond the ordinary and captures the Ferrari mystique. To fully experience the incredible performance capabilities for the range of Ferrari automobiles in a safe and luxurious environment, enroll in one for the following driving school programs:
- Ferrari Driving Experience: the North American version of the famed Pilota Ferrari driving course, this experience is offered in the mountains of Quebec at the famed Le Circuit Mont-Tremblant. Accommodations are at the five star Hotel Quintessence.
- Pilota Ferrari: the original Ferrari driving course offered in Italy on Ferrari's own Fiorano test track. Here owners can enjoy the spirit of Ferrari first hand with the men and women who make Ferrari what it is.